Terms and Conditions

Charges

To initiate any project or digital marketing service, the client is required to pay the first month’s service fee or the agreed advance amount before onboarding begins. Service charges are specified in the approved proposal or quotation shared with the client.

Invoices are generally generated at the beginning of each billing cycle unless otherwise agreed in writing. The first invoice may be prorated depending on the official project start date. Clients may choose monthly, quarterly, or annual billing, subject to mutual agreement.

Agreement Term, Cancellation & Refund Policy

By accepting our proposal or making payment, the client agrees to pay the fees specified in the approved quotation for the selected services.

Our services are provided on a monthly or project basis, depending on the engagement. Fees paid for work already completed or services already delivered are non-refundable.

A client may cancel recurring services at any time by providing at least 10 (ten) days’ written notice before the next billing cycle. Cancellation requests received after this period may result in charges for the upcoming billing cycle.

Limitation of Liability

PC Digital Mantra, including its employees, consultants, affiliates, partners, and service providers, shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services. This includes, but is not limited to, loss of revenue, business interruption, data loss, reputation damage, or loss of anticipated profits.

Our total liability under any circumstances shall not exceed the total amount actually paid by the client for the specific service giving rise to the claim.

Billing & Payment

Invoices may be paid through bank transfer, UPI, NEFT/RTGS, online payment gateway, or any other payment method approved by PC Digital Mantra.

Payment instructions will be provided with each invoice. Failure to make payment by the due date may result in suspension or termination of services until all outstanding dues have been cleared.

For billing-related queries, please contact:

PC Digital Mantra
Email: enquiry@pcdigitalmantra.com
Phone: +91 7348255255

Cancellation of Services

Clients wishing to discontinue any recurring service must submit their cancellation request via email at enquiry@pcdigitalmantra.com or by contacting our office at +91 7348255255.

Cancellation requests should be submitted at least 10 days before the commencement of the next billing cycle. Cancellation shall become effective only after written confirmation has been issued by PC Digital Mantra.

Client Communication

The client agrees to actively cooperate during the project by providing timely approvals, required information, content, credentials, and feedback.

Delays in communication or approvals may affect project timelines and campaign performance. Such delays shall not entitle the client to refunds, discounts, or reductions in agreed service fees.

Changes to Terms & Conditions

PC Digital Mantra reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Updated terms shall become effective immediately upon publication on our website or communication to clients.

Clients are encouraged to review these Terms periodically.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or the services provided by PC Digital Mantra shall be subject to the exclusive jurisdiction of the competent courts located in Gorakhpur, Uttar Pradesh, India.

Contact Information

PC Digital Mantra
3rd Floor, Above Geetanjali Studio, Medical College Road, Basharatpur, Gorakhpur, Uttar Pradesh – 273003

Email: enquiry@pcdigitalmantra.com
Phone: +91 7348255255